Frequently asked questions.

We offer comprehensive exterior cleaning for residential and commercial properties, including house washes, roof treatments, gutter cleaning, decks, concrete, fences and walls, plus pre-paint, pre-sale, commercial and body corporate building washing.

We recommend scheduling a house wash annually to maintain your property's appearance and longevity.

Yes. We use eco-friendly, biodegradable products that are safe for your home, family, and the environment.

Yes, a 100% workmanship satisfaction guarantee. If you're not completely satisfied with the result, we'll make it right, or you'll receive a full refund.

Contact us through our website or call us directly to receive a free, no‑obligation quote.

We service all areas of Auckland, from Orewa to Beachlands, and everywhere in between.

A full soft-wash of walls, soffits, fascias, gutters, downpipes, and exterior windows. We also rinse decks, porches, and entryways for a complete clean.

Soft washing uses low pressure and a biodegradable detergent to lift dirt, mould, and grime, protecting paint and joinery. It achieves a cleaner, longer-lasting finish than high-pressure water blasting.

Yes. The wash removes mould, cobwebs, dust, and general buildup from eaves, soffits, and window frames, leaving the home fresh and bright.

Yes, exterior windows are washed and rinsed clear of detergent residue as part of every standard house wash. You don't need a separate window clean.

Most homes take 2–4 hours, depending on size and condition. Larger or multi-storey properties may take longer, but we'll confirm the timing at booking.

Every 12 months is ideal for most Auckland homes. Regular washing prevents mould growth, protects paintwork, and maintains your home's street appeal.

A roof treatment is a low-pressure chemical application that kills moss and lichen, letting rain gradually remove the residue. It's gentler and safer for coatings than a high-pressure wash.

Visible results usually appear within 4–8 weeks, with full clean-down over several months as rain breaks down the dead growth.

Yes. Our solution is suitable for Coloursteel, concrete tile, decramastic and other coated roofs, applied at concentrations safe for paint systems and flashings.

We include gutter-line treatment zones so lichen spores don't regrow at run-off points. Downpipes are briefly flushed to protect gardens and stormwater.

Typically 2–3 years, depending on exposure and tree cover. Regular preventative treatments extend coating life and reduce future growth.

We take precautions to keep overspray away from gardens, and disconnect or divert tanks where needed. Our products are biodegradable once diluted by rainwater.

We hand-clear debris by scooping and bagging leaves and sludge, then flush each section with water to confirm flow to the downpipes.

Yes – downpipes are flushed and tested for proper drainage. If a blockage is below ground level, we'll let you know so you can arrange drain clearing.

Yes. We use extension poles, stabilised ladders and height-safety gear to clean high or difficult-access gutters safely and efficiently.

Twice a year – typically before winter rains and again in late spring. Regular cleaning prevents overflow damage and protects rooflines and fascia boards.

Yes – we collect and bag all debris for disposal or green-waste removal, leaving the site tidy.

Signs include overflow during rain, water marks on soffits, or sagging sections. If you see any of these, it's time for a clean or inspection.

We clean the decking boards, handrails, and surrounding steps or paths using a soft-wash method that lifts mould, algae, and grime from timber or composite decks.

Yes. We use low-pressure cleaning and gentle detergents to protect existing coatings. For pre-stain prep, we adjust pressure and rinse thoroughly to avoid fibre lift.

Absolutely. We treat and wash spa decks, shaded corners, and high-moisture zones with an anti-slip treatment that removes buildup and restores traction.

Typically 24–48 hours, depending on weather. Decks should be completely dry before applying oil or stain to ensure proper absorption and finish.

Yes. We tailor our approach for pine, kwila, hardwoods, and composite decking, using suitable detergents and water pressure for each material type.

Once or twice a year, depending on exposure. Regular cleaning prevents slippery growth and keeps the timber in good condition between staining cycles.

We clean driveways, footpaths, patios, car parks, and other exterior concrete using a soft-pressure wash that removes dirt, oil, mould, and surface stains without damaging the concrete.

We apply a biodegradable treatment that kills moss and lichen, then rinse the surface clean. In shaded or damp areas, this reduces the risk of slips and helps prevent quick regrowth.

Yes. We use the right water pressure and detergents for coloured, exposed aggregate, and decorative finishes, ensuring the clean surface still looks even and consistent.

It will remove surface oil and dirt, but some older oil stains may need repeat treatment. We can apply a degreaser or pre-treatment for heavily marked driveways.

Most surfaces stay clean for 12–24 months, depending on exposure to shade, trees, and runoff. Applying a follow-up treatment every year helps maintain the result.

No. We bring portable equipment and manage runoff responsibly, following environmental standards. Vehicle access is helpful for large areas, but not required.

We clean timber, painted, brick, concrete, and plaster fences and boundary walls using low-pressure soft-wash techniques suited to each surface.

Yes. We adjust pressure and detergent strength to protect painted or stained finishes, lifting grime and mould without stripping the coating.

Absolutely. Our biodegradable wash solution kills moss and algae at the root, restoring surfaces to a clean, even finish and helping prevent quick regrowth.

We can clean both sides when access allows. If one side adjoins a neighbour's property, we can limit work to your side or arrange dual consent if needed.

Once every 12–18 months is ideal to prevent heavy staining, mould growth, and paint deterioration, especially in shaded or damp areas.

Yes. For older timber we use extra-low pressure and gentle detergents to protect soft or weathered boards while still removing surface growth.

A pre-paint wash focuses on surface preparation: removing mould, grime and oxidised “chalk,” and ensuring the surface is clean, sound, and ready for primer and topcoats. It's a more thorough, painter-friendly process.

Yes. We carry out mould and chalk removal using painter-safe detergents and controlled soft-wash techniques, followed by a thorough rinse, so primers and topcoats can bond properly.

Typically yes. We aim for a paint-ready dry finish on the same day (weather dependent). Your painter can then prime/paint as soon as moisture levels and conditions are suitable.

It is. We use a low-pressure soft-wash approach suited to weatherboards, plaster, brick, and metal claddings, adjusting technique to protect delicate or ageing coatings while still achieving a clean, stable surface.

We tailor the clean for colour-change prep by paying extra attention to high-exposure areas, streaking, and residual chalk so the new colour lays evenly and the finish looks consistent.

Ideally 2–5 days before painting to allow for any weather rescheduling and to ensure a dry, dust-free surface on paint day. We can coordinate timing directly with your painter if you prefer.

Ideally 3–7 days before photography and at least a week before the first open home. That timing keeps the exterior fresh for photos while allowing for any weather delays.

A soft-wash of the main exterior, photo-prep cleaning of front entry/porch, and driveway/entry presentation (paths and key approach areas). We can add windows, fence/wall cleaning, gutters or roof treatment on request.

Yes. Removing mould, dust and cobwebs makes paint colours pop and improves contrast for photography. We also tidy high-traffic areas (letterbox, front steps, handrails) that buyers focus on in the first few seconds.

They are. We use biodegradable soft-wash detergents and controlled application, then rinse thoroughly. It's safe for paint, timber and planted areas when used as directed.

Most pre-sale exterior jobs take 2–4 hours for an average home. You don't need to be home if we have access to the exterior taps and the property boundary is open. We'll confirm any gate or pet details beforehand.

If weather would affect the finish (heavy rain/high winds), we'll reschedule promptly to keep your photo timeline on track. For water restrictions, we follow council rules and can discuss alternatives or timing to remain compliant.

Yes. We can schedule shopfront and office façade washing outside trading hours (early mornings, evenings, or weekends) to minimise disruption and keep entrances accessible.

We use a soft-wash system with biodegradable detergents, then rinse to a clean finish. It's safe for common commercial claddings, window mullions, and most painted or powder-coated signage.

Yes. Our car park and forecourt cleaning targets grime, tyre marks, and slippery growth. Where needed we spot-treat oil marks and high-traffic zones, then rinse for a safer surface.

We coordinate with the property manager, provide advance notices if required, cone off work zones, and stage the clean so tenants retain safe access to entries and loading bays.

Absolutely. We offer scheduled exterior maintenance cleans (quarterly, six-monthly, or annual) so shopfronts, façades, and forecourts stay consistently presentable.

They are. We use biodegradable detergents and controlled application. We also manage runoff carefully and follow site H&S requirements to protect people and planted areas.

Our service covers the full exterior of multi-unit complexes, including walls, entrances, shared paths, driveways and car-park surfaces. We also clean gutters, soffits and other high-use communal areas so the whole property looks consistent.

We coordinate with on-site managers and tenants to minimise disruption, schedule work in stages, and use low-pressure soft-wash systems that protect paintwork and cladding across multiple dwellings.

Yes. We apply a biodegradable mould and lichen treatment that breaks down growth over time without damaging coatings or surrounding gardens. These treatments are ideal for concrete, plaster and block walls in communal spaces.

Absolutely. Routine exterior service plans are available for quarterly, six-monthly or annual maintenance. They keep the property looking fresh and help body-corporate committees plan predictable budgets.

All work is carried out under current height-safety standards using certified harness points and extension equipment. We maintain clear communication with on-site representatives throughout the job.

They are. We use biodegradable detergents and soft-wash techniques that are safe for people, pets and plants while still highly effective at removing grime, mould and mildew.